Operational Risk Manager

Job description

Reporting to:

Head of Compliance and Legal, DIFC Branch and Head Group Business Risk Management.

Duties under Operational Risk:

1) Support the Risk officer in day-to-day activities by identifying, assessing and monitoring
risks, internal controls, monitoring and managing incidents in close collaboration with
Group Operational Risk / IKS
2) Maintain the Operational Risk Framework for the branch
3) Annual review and submission of the Risk Register
4) Conduct control effectiveness testing and ad-hoc reviews to identify possible operational
risks, provide recommendations to address the control weakness and monitor the
implementation progress of the remedial action(s)
5) Perform residual risk rating assessment & share it with the senior management
6) Drive development of the OCF Operating Model (roles, responsibilities, governance,
processes and methodologies) in close collaboration with all stakeholders
7) Build and sustain a strong risk culture including a balanced approach by working in
consultation with 3 lines of defense across the organization
8) Provide guidance to the First Line of Defence (1LoD) relating to Operational Risks,
Incidents (Losses, gains and near misses) and create awareness
9) Yearly review of Operational Risk Management Framework Directive and other processes
and policies relevant to DIFC Branch.
10) Develop, implement and yearly review of Business Continuity Plan Process
11) Engage with Internal Audit on themes relating to Operational Risk as well as reporting on
issue management more broadly
12) Take over responsibility for Origination Control Framework (OCF) processes, incl.
coordination of core processes and guarantee of comprehensive process flow for
introduction, enhancement and decommissioning of controls and corresponding audit
13) Ensure End-to-End task completion within Business Risk Management, in particular for
analyses, controls, sampling and reporting
14) Periodic and ad-hoc reporting to the Risk officer, Senior management and the Group
Operational Risk Team of any significant breaches / failures in controls and the proposed
corrective actions and assisting the Risk officer to report any significant risk information
relevant to the DIFC Branch to the respective stakeholders, risk committees and group
15) Execute Compliance Monitoring Reviews to test the Design and Operational effectiveness
16) Support the Compliance Officer and MLRO with their tasks


1) Contributing to establishing and maintaining, monitoring and reporting processes to
ensure that any compliance breaches are readily identified, reported and acted on.
2) Assisting and supporting in advising the Firm in preparing for DFSA risk assessment visits.
3) Assisting and supporting the Firm's Head of Compliance and Legal in ensuring that
directors, officers and employees receive training on what must or must not be done to
ensure that they and the Firm comply with applicable laws and regulations.
4) In case required, liaising with DFSA and checking that all regulatory returns and ad hoc
notifications have been submitted on a timely basis.
5) Assisting the Firm's Head of Compliance and Legal in establishing and maintaining the
Firm’s files and registers in relation to: authorised individuals; breaches; complaints;
conflicts identification and management, marketing materials; clients, regulatory returns
and notifications to the DFSA.
6) Deputize for compliance officer

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