Top 10 competency-based interview questions to find the perfect candidate

Competency-based interview questions help you identify whether a candidate has the right skills for the role. They take the focus away from qualifications and industry experience, and are useful when you’re looking for skills like teamwork, communication, decision making and leadership.

5 mins read
Competency Based Interviews

almost 3 years ago

What is a competency-based interview?

A competency-based interview, also known as a structured, behavioural, or situational interview, typically includes activities or tasks that assess a candidate's ability to perform the skills mentioned in their CV and cover letter. It also involves situational-style questions that aim to understand how candidates have utilized specific skills to solve problems.

Asking competency-based questions helps determine how candidates will apply their skills and knowledge in your organization.

What are the best competency-based interview questions to ask?

This list of competency questions encourages candidates to provide real-life examples in their responses. It allows you to understand their decision-making process and evaluate the outcomes of their actions.

Our top 10 competency-based interview questions will assist you in recruiting the skills your team requires.

What are your greatest strengths?

This is a classic interview question for a good reason.

It provides candidates with an opportunity to demonstrate that they possess the necessary skills for the role. Keep the job description in mind to assess whether the candidate understands how their skills align with the role.

Remember, you are looking for transferable skills, not just evidence of prior experience in the same role.

What will your skills and ideas bring to this company?

This competency-based question allows you to identify standout candidates from the pool.

A strong candidate will demonstrate an understanding of your company's goals in their response. An exceptional candidate will provide practical examples of how their skills can contribute to achieving that vision.

What have you achieved elsewhere?

Confidence is crucial when answering this competency-based question. It gives candidates an opportunity to discuss past successes and experiences relevant to the vacancy.

Ensure that the achievements you gather from their answers are work-related and applicable to what you are seeking.

How have you improved in the last year?

Candidates may try to hide their weaknesses, but this competency-based interview question allows them to showcase their willingness to learn from mistakes.

It also provides an opportunity to assess the candidate's self-awareness and desire for personal development.

“Competency-based interview questions ask for real-life examples to show a candidate’s skills.

Describe a situation where you provided support to a team member facing challenges.

This question aims to assess your ability to demonstrate empathy towards your colleagues while still focusing on achieving your own goals.

Candidates with more experience should be able to discuss instances where they provided training or mentoring to their co-workers, resulting in improved team performance.

Share an example of a time when you had to think quickly and adapt to achieve a goal.

In other words, “can you handle unexpected situations effectively?”

The candidate's response should highlight their ability to remain calm and perform well in scenarios they were not prepared for.

Tell us about the most recent significant decision you had to make.

This question aims to provide insight into your decision-making process and whether your reasoning aligns with the requirements of the role.

This competency-based question is designed to evaluate how you approach decision-making. Do you rely on logical reasoning or gut intuition? Does your decision-making approach align with what we are seeking in a candidate?

Describe a situation where you had to work with someone difficult.

All candidates should have an example of how they handled a challenging colleague. They should answer this question with honesty and a specific scenario of how they resolved the issue. Instead of blaming the other person, they should acknowledge their own role in the situation, and how they would do things differently in the future.

“It’s essential to get a sense of how candidates would fit and thrive within your company culture.

What did you teach recently?

You have asked the interviewee about their skills, but can they demonstrate an ability to share these skills with others? This question is not limited to managerial or senior positions and should be posed whenever you are looking for a candidate who will contribute to your team.

How do you match this company’s needs?

The essence of this competency-based question is whether the candidate can articulate how their transferable skills would suit your role. This assesses both their self-awareness and their comprehension of what you are seeking in a new employee.

The candidate should be able to persuasively explain why they are interested in working for your company and assure you that they would blend well with your team culture.

If you want to know more about interviews, please reach out to your local recruitment specialist.

How should candidates answer competency-based interview questions?

Jobseekers should share real-life stories when answering competency interview questions. They should pinpoint the competencies you have emphasised in your question and provide concrete, preferably quantifiable, examples of times they’ve applied these skills.

How an interviewee organises an answer to competency questions can give you a great indication of how they handle their work. Answers to competency-based interview questions should follow the STAR method, with candidate descriptions consisting of the following:

  • Situation – A short background to the situation where they used the skills in question.

  • Task – What was their objective that required them to use these skills?

  • Action – How did they go about achieving the task/situation?

  • Result – What outcome did their approach to the situation produce?

You’re looking for jobseekers to arrange their answers to competency interview questions in a way resembling this. This shows that they have prepared for the interview, and also that they have clear thinking when faced with pressure.

The risk with competency-based interview questions is that candidates can plan for them by using the job description to identify situations or skills you’re likely to ask them about. This can result in them giving pre-made answers which reveal less about how they reason on the spot.

Why is it important to ask competency-based interview questions when hiring?

Asking competency questions enables you to instantly observe how an interviewee would react in work-related situations, eliminating some of the uncertainty of whether the role is right for them.

You will also swiftly determine how they utilise the skills and experience mentioned in their CV and cover letter.

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Alex Partridge, Founder of UNILAD and LADbible, on ADHD at work
5 mins read
  1. Featured

Alex Partridge, Founder of UNILAD and LADbible, on ADHD at work

​When Alex was diagnosed with ADHD at 34, it was a moment that put the rest of his life – and career – in context. In our webinar, Alex reflected on that career, the challenges he faced, and how simple accommodations in the workplace can make a massive difference.

“I got diagnosed with ADHD about a year and a half ago at age 34,” Alex said, explaining how the condition impacted his entrepreneurial journey without him fully realising it.

“Looking back now, through the lens of ADHD, I can see why a lot of my early businesses failed.”

He recounted a story from his university days when he impulsively started a late-night pizza delivery service: “A week later, my interest in the idea evaporated and disappeared. That was one of 10 or 15 businesses that I started and subsequently abandoned before landing on the ones that did sustain my interest.”

This impulsivity and rollercoaster of interest are common traits of ADHD. It’s a condition that’s misunderstood by many, and Alex is on a mission to change that perception -especially in the workplace.

The challenges of ADHD in the workplace

One of the key issues Alex emphasised as part of the webinar with Reed was the disconnect between traditional office environments and the way ADHD brains function.

“When you're forced into an office that's not suited to your brain, it can lead to overstimulation and almost a shutdown,” he said.

“I remember working in a marketing agency in a busy office. The noise, the ping pong table, the constant chatter - it completely paralysed my ability to work. Yet, when I asked to work in a quieter space and be judged on my outcomes rather than my processes, my productivity skyrocketed.

“In just six weeks, I grew the company’s social media following from zero to eight million.”

This experience highlights how simple accommodations, such as offering quiet spaces or allowing flexibility in how tasks are completed, can transform an employee’s productivity.

Common misconceptions about ADHD

One of the biggest obstacles for neurodivergent individuals in the workplace is the stigma attached to ADHD.

Alex said many people still have outdated views: “A common misconception is that ADHD means you’re physically hyperactive and constantly moving around the office. But for many people, particularly women, ADHD is internalised - it's a racing mind rather than fidgety behaviour.”

He added that employers often assume people with ADHD can’t focus, which couldn’t be further from the truth: “People with ADHD don’t have a deficit of attention - they have an abundance of it.

“When we’re interested in something, we can laser in and focus better than most. The challenge is accommodating for those things that capture our attention.”

Another myth Alex addressed is that people with ADHD can’t handle leadership roles.

He said: “In reality, people with ADHD can thrive in leadership positions. The fast pace, high pressure, and need for constant novelty are perfect for us.”

Accommodations that make a difference

So, what can employers do to help their ADHD employees thrive?

“The most important thing employers can do is show they understand,” Alex said. “Create a safe space where employees feel comfortable asking for help without fear of discrimination.

“Something as simple as putting a policy notice on your website or bringing in neurodivergent speakers can make a huge difference.”

On a practical level, Alex suggested allowing flexibility in how and when work is completed.

“Not everyone works well in a nine-to-five structure,” he said, “some people might do 40 hours of work in just four hours if you let them work on their terms. Judge employees by their outcomes, not their processes.”

Other accommodations Alex suggested included offering quiet spaces, providing written instructions rather than verbal ones, and breaking down large projects into smaller tasks with mini-deadlines: “For people with ADHD, having smaller, achievable goals can reduce overwhelm and improve task initiation.

He also encouraged the use of tools like noise-cancelling headphones and fidget toys in the office.

“I always have a thumb stone with me when I’m working, it helps channel some of the physical hyperactivity,” he added. “Normalising these tools can help employees manage their ADHD in a productive way.”

Recognising the signs of ADHD in your employees

Alex said managers who are unsure of how to spot employees who might be struggling with ADHD should look out for signs of anxiety or be aware if someone is withdrawing from meetings or experiences sudden changes in their behaviour.

Employers who suspect someone has ADHD or another neurodivergent condition should approach the situation with care.

“Send a private email or have a private conversation,” Alex said. “Ask if there’s anything you can do to help and work with the employee to create a plan moving forward.

“It’s important to have regular check-ins to ensure that the support remains consistent and effective.”

A call for more awareness and action

Alex’s message is clear: accommodating neurodiverse employees isn’t just the right thing to do - it’s smart business.

“People with ADHD bring incredible creativity, problem-solving skills, and entrepreneurial thinking to the table. With just a few adjustments, they can be a massive asset to any company.”

Alex Partridge, Founder of UNILAD and LADbible

For employers, creating an inclusive environment where neurodivergent employees can succeed is not just about ticking boxes, it’s about recognising and celebrating different ways of thinking.

As Alex said: “The best ideas often come from the quietest minds in the room. You just need to give them the space and time to be heard.”

Through his podcast, ADHD Chatter, Alex continues to raise awareness, share stories, and advocate for change in how society and workplaces understand ADHD.

This article highlights only a small number of recommendations from Alex. If you didn’t get a chance to watch our fireside chat with him, you can watch the recording of the event below:

​​

Three tips for finding a job you’ll love
2 mins read
  1. Article

Three tips for finding a job you’ll love

Take a moment to picture your ideal career…Is it the job you’re in now or were you just daydreaming about greener pastures in another role or company? If it’s the latter, don’t worry. We’ve all been there. 

Maybe you’re worried that you don’t have the right skills or experience to get the job you really want, or maybe you’re not even sure about what you want to be doing but you know it’s not this. 

Whatever the reason, we’re here to help. Here are just three tips from the Life's Work course hosted by Reed's Chairman and CEO, James Reed, which could help you find a job you’ll love (and Love Mondays). 

Know what you want (what you really, really want)

It may seem obvious, but having a solid idea of what you want out of your career is the first step to getting there. 

It starts with understanding what your values, goals and strengths, and then using that knowledge to reflect on what careers you’ll really find fulfilling. What are your key skills and weaknesses? What tasks do you excel at (or dread doing)? And where do you really see yourself in the future?

Armed with these answers, you’ll feel more confident that your next career move is the right, because it matches not just what you want out of your job, but out of your life too.

Do your research

One of the most challenging parts of changing jobs or careers is making sure you land in a sector that isn’t in decline. That means digging into current in-demand and stable sectors, such as AI or education, to see where your skills might fit.

It’s also a good idea to look into the companies you’re interested in to see if your values align and if they’re financially stable. You won’t want to jump ship only to find yourself in a company you don’t like – or worse, that could lead to your job being at risk a few months down the line. 

Get networking

Or, as James Reed CBE puts it in his book, Life’s Work, – go to parties. 

The truth is the word ‘networking’ has become synonymous with things like sweaty palms at awkward social events and DMs from strangers on LinkedIn. But it doesn’t have to be that way.

When you strip it down to its essentials, networking is really about connecting with people who can help you (and vice versa). It could mean going for coffee with a friend to pick their brains about a sector you’re interested in it could mean attending an event and just getting to know people, and yes, it could mean messaging semi-strangers on LinkedIn – which can actually be really effective if approached in the right way and remember to personalize your message. 

While this list is by no means exhaustive, it’s a great starting point for exploring what you want to do next. 

Are you looking to take the next step in your career? Search and apply for jobs in the Middle East now.

Who to promote: a guide for employers and managers
4 mins read
  1. Article

Who to promote: a guide for employers and managers

​How does your business decide who to promote? Is career progression embedded within the workplace culture or is it done in line with employee tenure?

The process of promotion should consider merit, potential, and alignment with organizational values. Meritocracy should be the cornerstone of any promotion strategy, rooted in a comprehensive evaluation of an individual's performance, skills, and contributions to the business. Tangible achievements such as key performance indicators, project outcomes, and leadership abilities, should guide this assessment.

However, merit alone does not paint the full picture. It’s important to identify individuals with the capacity to grow, adapt, and innovate and those who demonstrate a hunger for learning, a willingness to take on new challenges, and a track record of exceeding expectations. Investing in the development of high-potential individuals is key to futureproofing your business.

Promote those who show enthusiasm and excellence

Promoting individuals who embody the core values and culture of your business reinforces a sense of purpose and belonging among employees. Beyond technical skills and performance metrics, assess candidates' alignment with your company's mission, vision, and ethics. It’s usually easy to spot those who both excel in their roles and show enthusiasm for the ethos of the business – these professionals are more likely to drive positive change and inspire their colleagues.

There have been many conversations about extroverts and introverts in the workplace and the traits typical of both – some of which can sway employers to promote one group over another. Personality testing at the hiring stage or as part of professional development, can help identify individuals with the potential to go further within the business, but they can also lead to bias, so should be balanced with traditional interviews and employee performance.

Diversity and inclusion (D&I) should also be central considerations when promoting. Ensure opportunities are accessible to individuals from all backgrounds, regardless of gender, ethnicity, age, or socio-economic status. Actively seek out diverse talent, create inclusive promotion criteria, and address systemic barriers that may impede the advancement of underrepresented groups.

Jobseekers actively look for employers that can evidence their commitment to D&I, so it pays to promote this on all channels, including in your job adverts. Lip service is not enough – professionals will not stay long in an environment they perceive as old-fashioned and out of touch. Embracing diversity strengthens your talent pool and builds on your reputation as a progressive and inclusive employer.

Employees should have a clear understanding of the criteria, process, and timeline for promotion. Provide regular feedback on their performance and development areas, empowering them to actively pursue growth opportunities. Also, establish mechanisms for staff to raise concerns or grievances related to the promotion process.

Deciding who to promote

Look for those who demonstrate both competence and potential for leadership and growth. Here are some key attributes to consider:

Job performance

Consistent achievement of goals and targets - high-quality work output, ability to meet deadlines, and manage workload effectively.

Leadership skills

Demonstrated ability to motivate and inspire others - effective communication skills, both verbal and written, capacity to delegate tasks and empower team members.

Problem-solving abilities

Aptitude for critical thinking and analytical reasoning - proven track record of resolving complex issues, willingness to take initiative and propose innovative solutions.

Adaptability

Ability to thrive in changing environments - flexibility to adjust strategies and tactics as needed, openness to feedback and willingness to learn new skills.

Emotional intelligence

Empathy towards colleagues and clients - skill in managing interpersonal relationships, self-awareness, and ability to regulate emotions.

Strategic thinking

Understanding of the broader organizational goals and objectives - the capacity to develop long-term plans and strategies, skill in prioritizing tasks, and allocating resources effectively.

Team collaboration

Track record of working well within a team - ability to foster a positive and inclusive work environment, willingness to support colleagues and share knowledge.

Continuous learning

Commitment to personal and professional development - eagerness to seek out new challenges and opportunities for growth, willingness to invest time and effort in acquiring new skills.

Ethical conduct

Integrity in decision-making and actions - respect for company values and ethical standards, accountability for own behavior and its impact on others.

Industry knowledge

Understanding of the sector in which the business operates - awareness of industry trends and developments, ability to apply industry knowledge to drive business success.

Final thoughts

Promotion creates opportunities for leaders to strengthen their business and should therefore be seen as an investment. No one should ever feel pressured to take on the greater responsibility that comes with promotion, but providing avenues for those who want the challenge is a win-win situation.

If you are looking for new talent for your teams, or considering your next career move, get in touch with one of our specialist consultants today.