Employee satisfaction: building a happier workforce

This eBook offers the latest insight and expert advice on what employee satisfaction means, how to understand it, and ways that organisations can achieve better levels of workplace happiness.

2 mins read

In the wake of the Covid pandemic, Reed decided to investigate the subject of employee satisfaction to find out what people most want from their working lives. We surveyed 2,000 employees in a variety of sectors to do this.

Key findings from the survey revealed:

  • 24% of workers are planning on changing jobs in the next two years

  • Over a third (36%) feel their pay is too low for the work they do

  • Workplace friendships are the most satisfying element of working for their current company (45%), with flexibility of working hours (40%) and salary (33%) closely following

  • Two thirds (65%) stated their company does not offer rewards for good performance

This eBook looks primarily at the ingredients of employee satisfaction: the measures to which managers should aspire to keep their workforce satisfied, also addressing the more aspirational theme of engagement. Throughout, experts in the field share their insight and methods for raising staff satisfaction, using tried and trusted ideas that might be useful to integrate into your organisation. 

Experts featured in this eBook include:

  • Carolyn Nevitte, Director, People Insight

  • Matthew McDonnell, Director of Employee Experience, Willis Towers Watson

  • Katie Whitehouse, HR Director UK&I, ServiceNow

  • Chris Brindley, Head of Reward & Co-member Experience, Reed

  • Niamh Macaskill, Head of People and Experience, Camelot

A happy workforce is a productive one and listening to employee views is the first step employers can take to make changes for the better.

By downloading this eBook, you will understand:

What employee satisfaction mean

As well as in their day-to-day tasks, staff satisfaction is closely linked to how an employee feels about a company’s style of management and organisational culture – the traits that define the business such as internal communication, staff development policies, and recognition of employee performance.

Key considerations in raising employee satisfaction

For satisfaction at work, employees need a direction and a sense of purpose that keeps them going. Therefore, leaders must be clear about their strategy and goals to help employees feel connected, valued and fulfilled. 

Best practice in designing a satisfaction survey

A well-designed, well-timed employee satisfaction survey can reap rewards for your business in the long term, maintaining a workforce that can be trusted to deliver. Surveys shouldn’t just be saved for times of hardship.

How to use survey data to implement change

One way to generate high employee satisfaction is to focus directly on those areas that matter most to employees – and regularly review them to ensure they remain relevant.

The future of employee satisfaction

To be an ‘employer of choice’ in the future, employers cannot merely offer competitive rewards, development opportunities, and healthy company culture. They’ll need to provide a consistently positive employee experience as well.

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Hiring fraud: how to safeguard your organisation
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Hiring fraud: how to safeguard your organisation

​To combat the rising tide of hiring fraud, Reed Screening recently joined forces with the Better Hiring Institute and fraud prevention experts Cifas and ST Smith, to launch guidance for employers. This free, comprehensive eBook is now available to download and provides the latest insight into the gravity and scale of threat facing organisations today.

Complete with case studies highlighting common criminal activity, such as resume fraud and employment scams, the guidance offers solutions to counter these tech-based crimes, helping to protect your recruitment teams from falling victim to imposters and impersonators.

We spoke to Keith Rosser, Director of Group Risk & Reed Screening – Reed, about the new guide, Tackling hiring fraud: the response to a growing problem.