Learning and Development Manager -Retail

Job description

Reed Middle east is currently looking for Learning and Development Manager for one of the retail luxury groups in the UAE location. 


• Identifying and assessing future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers and business heads

• Drawing an overall or concept wise training and development plan that addresses needs and expectations in all areas • Deploying a wide variety of innovative training methods specific to retail domain

• Ensuring effective induction, orientation sessions, focused workshops, Boot Camps

• Monitoring and evaluating training program’s effectiveness, success and ROI periodically and report on them

• Managing and deploying assessment tools effectively (Mystery shopping, staff checks etc.)

• Ensuring that the costs of planned programs are within budgets defined

• Providing a platform for ongoing development • Amending and revising programs as necessary, in order to adapt to changes occurring in the work environment


• Postgraduate in Business Administration /HR/Education/Psychology

• Strong educational background/studied in reputed institutes

• Proven working experience as a training manager in retail, aviation, hospitality or service sectors

• Ideally - has an understanding of retail, luxury, high end luxury market from a multi-national perspective

• Track record in designing and executing successful training programs


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