Gather and document business for Reconciliation system focusing on ATM and Cards.
Collaborate with stakeholders to design processes and implementation of reconciliation system
Conduct gap analysis to implement the new reconciliation system to provide a solution for cash balancing for ATM/CDM in conjunction with reading the EJ and internal statements
Work closely with IT and vendors to implement reconciliation systems, ensuring seamless integration with core banking and other systems.
Lead testing and validation of Reconciliation system functionality, creating test cases to ensure requirements are met.
Provide hands-on support during system implementation, addressing issues and optimizing processes as needed.
Analyze system performance post-implementation, identifying areas for continuous improvement.
Conduct user training sessions and provide ongoing support to ensure effective adoption and usage of reconciliation systems.

Reconciliation System BA/SME