Job Description

Candidate to manage bouquet of payments services / Managing Payment Gateway and VPA's
creation on the Bank Channels / UPI Transactions where Merchant is acquired by the bank /
Managing all new product initiatives / Project & portfolio management
• Analyze Business Requirements
• Identify UAT Scenarios
• Run the Tests
• Record the Results
• Confirm Business Objectives are met.
• Own the strategy and road-map for Payments in ABFRL across all brands. The role
essentially defines and delivers the customer experience on payments and refunds
• Work closely with the external payment and fin-tech ecosystem to keep abreast of the
best-in-class industry solutions. Identify right partners and implement and scale across
brands.

• Build the Payment product road-map across quarterly, AOP and three-year payment
road-map including product strategy development, customer insights/needs, and
requirements definition
• Be on top of latest RBI guidelines and new payments initiatives across competitors.
Evaluate different key payment initiatives and work with the tech and brand teams for
their implementation in road-map
• Drive the day-to-day payment optimization by increasing routing to payment
instruments that have higher success rates, while lowering cost of payments and
retaining low fraud rates
• Define and deliver best-in-class refund experience to reduce refund TAT, drive CX and
repeat transactions
• Develop and maintain an alert mechanism to promptly resolves day to day technology
issues that impact payment Success rates and CX
• Explore mutually beneficial partnerships with bank partners/wallets/payment networks
to give ABFRL consumers offers and cash backs
• Project manage the execution of the project once the deal has been signed with the parties

Job Requirements

• 6-9 years’ experience in Payment and Fin-tech product management
• Experience of product management on the client side is a plus
• In-depth knowledge of payment gateways, new-age fin-tech solutions and
understanding of payment alliances ecosystem
• Experience in integration with payment gateways and understanding the technical
integration details
• Minimum of 4+ years of experience translating customer needs into product and
engineering requirements and delivering exceptional customer experiences
• Experience of working with UI UX design teams to deliver best-in-class payment design
• Multi-task and multi-stakeholder management skills
• Strong consumer insight capability and curiosity on payment trends
• Strong analytical and problem-solving skills
 

Payment Product Road-map
Own the Payments strategy and road-map in ABFRL across all brands. Work closely with the
external payment and fin-tech ecosystem to keep abreast of the best in class industry solutions.
Build the Payment product road-map across quarterly, AOP and three year payment roadmap.

Payment Alliances
Explore mutually beneficial partnerships with bank partners/wallets/payment networks to give
ABFRL consumers offers and cashback. Work closely with the identified parties to detail out
engagement, expected business results and project manage the execution of the project.

Daily Payment optimization
Maintain day-to-day optimization of payment balancing requirement of high-approval
instruments with low cost and low fraud rates